Manage topics

Organization administrators can view and manage the list of topics owned by the organization on the Topic management page.

To open the Topic management page, click the Settings icon in the lower left corner of the Typetalk app and select "Topics" in the "Manage Organization" section.

Export topic list

You can export a list of topics owned by your organization in CSV format. To export, click on the "Export" button next to the number of topics.

Note This feature is only available in the Standard plan.

The exported CSV contains the following data:

Column	Description
Topic ID	ID that identifies the topic
Topic name	The user's unique ID
Author email	Email address of the user who created the topic
Author unique ID	Unique ID of the user who created the topic
Author name	Account name of the user who created the topic
Archived	Topic archive status
Created	Date and time the topic has been created
Last posted	Date and time of the last post on the topic

Export messages in a topic

You can export the messages in a topic in CSV format by clicking the "Export" button on the respective row of the topic list. Exporting topic messages can only be done if you’ve joined the topic.

Note This feature is only available in the Standard plan.

The exported CSV contains the following data:

Column	Description
createdAt	Timestamp of created date time
name	The user's unique ID
fullName	The user's full name
message	Message
updatedAt	Timestamp of updated date time

Delete a topic

Topics can be deleted by clicking on the "Delete" button on the respective row of the topic list. An administrator can delete a topic even if they have not joined the topic.